About Lesson
21 Rules for Effective Verbal Communication
T= Thoroughly understand your audience
O= Organize yourself
M Make sure what you are telling
A=Avoid the ambiguous
O=obtain feedback
C= Cultivate listening
A=Avoid extremes
T=Talk not continuously
S= Say what you mean
T= Say technical words only at unavoidable
P= pay attention to little talk
A= Avoid irritating names
N=never use fancy words to impress
D= Dramatize the main points by example
S= Speak, accurately, briefly & slowly
A=Avoid double-meaning words
U = Use control gesture and tone
C Choose the proper condition
E=Establish rapport
S=Select & use suitable teaching methods
