About Lesson
Components of effective communication
a) Hearing: (Paying careful attention to what is being said)
b) Understanding: (Comprehending the messages being sent)
c) Remembering: (Being able to recall the message being sent)
d) Responding: (Replying to the sender, letting Him/her know you are paying attention)
e) Evaluating: (Not immediately passing judgment on the message being sent)
f) Interpreting: (Not reading anything into the message the sender is communicating)