Factors that can provide nonverbal communication

a) Facial expression: Smile, frown, sneer, yawn, raised eyebrow. These features are continuously changing during an interaction and are constantly monitored by the recipient

b) Body language: The most important message the body language conveys

• The extent to which interested in his/her views
• The perceived status between the sender and receiver

c) Gestures: Most frequently used but least understood for example hand movement

d) Eye contact: A major feature of social interaction. It conveys emotions as well as signals about when to talk and when to finish.

e) Distance: In some cultures, distance is a sign of attraction while in others it may reflect the status

f) Orientation: May convey specific information, for example cooperating people are likely to sit side by side while competitors like to sit face to face

g) Postures: Sitting face to face high rate of interchange/ side by side is a less intense relationship

h) Physical contact: We can be touched, held kissed, or embraced. Sacking hands, and patting on the back can all convey the feelings of intimacy or attraction but it differs in a different society

i) Position ourselves: If you feel a higher status than another you are more likely to display body movements such as crossed legs or a slouched seated position that reflects a causal relaxed manner.