About Lesson
Non-Verbal Communication
- Communicating a message without using arbitrary symbols i.e. words is termed non-verbal communication.
- In simple terms, non-verbal communication includes all messages other than those expressed in oral or written words.
- No communication be complete without consideration of body movement, emphasis of words, facial expression, and the physical distance between the sender and receiver.
- Actions, gestures, facial expressions, posture, etc.
- Transmits most info in face-to-face meetings
- Influences meaning of verbal and written symbols
- Less rule-bound than verbal communication
- Important part of emotional labor
- High context culture: Culture that relies heavily on non-verbal and subtle situational cues in communication
